See What Our Customers Say

At Floor'd Concepts, we're committed to providing a quality product and service to homeowners and business owners in Bloomington-Normal. But don't take our word for it - read firsthand what customers thought of their experience with us.

Thank you Floor'd Concepts for an absolutely perfect job. Competitive pricing, amazing customer service and perfect installation. This looks like it was a new construction install!!


After doing a fantastic job with our carpet installation, we learned they specialize in stone and tile work and were willing to make our vision for our fireplace come to life. All of the Floor'd staff were extremely helpful and professional. Billy and Cody did an amazing job installing the stone wall and the tile for the hearth. Joe is very knowledgeable and very hands on throughout the entire process! We will definitely use Floor'd Concepts for future projects.


Finally got new carpet and I love it! I knew the old carpet was in bad shape, but dang you don't realize just how bad it was until you see it next to the new stuff. Thanks to Joe, Todd and the crew of great guys for doing such an amazing job. I am one happy girl!!


Came highly recommended and our experience was nothing short of wonderful. Absolute pleasure to work with this locally-owned business. Can't stress enough the great customer service this business provides. Entire staff was exceptional. Couldn't be happier with the product we chose and the installation team that made it come to life in our home!


Floor'd Concepts installed a new backsplash and kitchen floor for us. Did a fantastic job on both counts! We were very happy with the entire experience and happily recommend them to others.


I would 100% recommend FLOOR'D Concepts. I waited and saved for a longtime to change out a 1950's laminate countertop and cabinet that were both original to the house. Floor'd was the only company that I contacted to give me an affordable option that would coordinate with an older tiled bathroom. The results were everything I had hoped. They had the stuff needed to complete the demolition and install, accomplishing the project in one day. I now have a functional bathroom sink and faucet that meets our needs and looks amazing. We are thrilled with the quality of work Floor'd Concepts did in our home.


These guys do a great job with flooring and floor installation. Love what they did with our building. Fast and efficient.


Good carpet selections and big showroom


These guys have the best flooring store in Bloomington! Wide selection of ceramic tile and hardwood flooring.


Floor'd, floored me!! From the moment I opened the door to this amazing showroom to the day the installers closed my door all I can say is wow. Joe the owner took care of me, he was very professional and honest. The dates he gave me were spot on and the install went smooth. Please check out this family business when shopping for flooring.


WOW! What a great experience working with Floor'd Concepts! From the day I walked in to the showroom to the actual install of my carpet the customer service was top notch. I highly recommend utilizing them for all your flooring, kitchen and countertop needs. Thanks to Joe, Stephen and the whole team.


After we had water damage in our basement, Floor'd Concepts was personable, patient and willing to help us determine the best flooring options for the space. I recommend talking with their knowledgeable staff to find the best options for you.


I have known the owner Joe for a long time and know that he is honest and reliable. He has provided me with options and the best prices and his crews are always hard working and careful. I particularly appreciate how much they clean up afterward--like they were not even there. I highly recommend Floor'd Concepts to anyone looking to improve their home.


From estimate to timing to completion, Floor'd exceeded my expectations. You wonder about contractor service right now, but Floor'd nailed it. Large, quality selection of products. Will be using again AND recommending!!


Floor'd Concept's design team & owner were great to work with as we did a complete kitchen remodel. They were so helpful & easy to work with. They have considerable expertise in their field! I appreciate all they did for us & couldn't be happier with my new kitchen!


Floor'd completed a complete remodel of our basement. The turnout was better than we had imagined! The entire process was seamless, every employee was polite and respectful of our home. We will be using Floor'd for all our future home needs! Fantastic experience overall.


Guys were professional and friendly. Did a great job!


Thank you Joe and team! I am forever grateful for all your help preparing my home for sale. From the initial picking of the wood replacement (entire main floor) to the installation. All went smoothly from beginning to end. I know the floor made all the difference in the sale. It was a pleasure working with you.


We were looking for new flooring throughout our home, some with new carpet and padding and some with new luxury vinyl planks. The quality of the materials used and the detail of the worker's installing it was top notch. The entire experience was well worth it and would highly recommend them to anyone.


Floor'd get a great job installing carpet in our living room floor and vinyl planking in our hallway. Did a fantastic job, couldn't be happier with the job the did. Would recommend them to anyone looking for flooring! Won't be disappointed.


Our experience was nothing but great with Floor'd Concepts. We replaced an original wood floor with a new, more up to date wood floor and they were very helpful in picking it out and very professional in the whole tear out/install process. I highly recommend Floor'd Concepts